In Collaboration with Anjuman Baug-e-Zehra
PRIVACY POLICY
Zam Mission Charitable Trust (“we”, “our”, “us”) respects the privacy of our donors, supporters, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Address
- Payment Details (processed securely via payment gateway)
- Donation history
- Any information voluntarily submitted through contact forms
2. How We Use Your Information
We use your information to:
- Process donations and contributions
- Send donation receipts and confirmations
- Communicate updates about our programs and initiatives
- Improve our website and services
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Payment Security
All online payments are processed through secure and encrypted payment gateways. Zam Mission Charitable Trust does not store your card or banking details on our servers.
4. Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
5. Cookies
Our website may use basic cookies to enhance user experience and analyze website traffic. You may disable cookies in your browser settings if preferred.
6. Third-Party Links
Our website may contain links to third-party platforms (such as payment gateways or social media). We are not responsible for the privacy practices of those external websites.
7. Donor Privacy Commitment
We respect donor confidentiality. Your donation amount and personal information will not be publicly displayed without your consent.
8. Policy Updates
Zam Mission Charitable Trust reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Zam Mission Charitable Trust
Email: zammissioncharitabletrust@gmail.com
Phone: 8779559196 / 7506069461
REFUND POLICY
Zam Mission Charitable Trust values the trust and support of our donors. We maintain transparency and fairness in handling contributions.
1. Voluntary Donations
All donations and contributions made to Zam Mission Charitable Trust are voluntary and made with full consent of the donor.
2. Refund Eligibility
Refunds will only be considered under the following circumstances:
- Duplicate transaction
- Incorrect donation amount entered due to technical error
- Unauthorized transaction (subject to verification)
Refund requests must be made within 7 days of the transaction date.
3. Refund Process
To request a refund, please email us with:
- Full Name
- Transaction ID
- Date of Donation
- Amount Donated
- Reason for Refund Request
Email: zammissioncharitabletrust@gmail.com
After verification, eligible refunds will be processed within 7–10 working days.
4. Non-Refundable Cases
Donations made for specific campaigns, religious contributions (such as Sadqa, Azadari), or already utilized funds may not be eligible for refund.
5. Payment Gateway Charges
Any payment gateway or bank processing charges deducted during the transaction may be adjusted at the time of refund.
6. Policy Updates
Zam Mission Charitable Trust reserves the right to modify this Refund Policy at any time without prior notice.
TERMS & CONDITIONS
Welcome to Zam Mission Charitable Trust. By accessing our website and making a donation, you agree to the following Terms & Conditions.
1. General Information
Zam Mission Charitable Trust is a registered charitable organization committed to community welfare, emergency assistance, Azadari services, and humanitarian causes.
By using this website, you confirm that you are at least 18 years of age or using the website under parental/guardian supervision.
2. Donations
All donations made through this website are voluntary and non-refundable unless there is a technical error.
Donations can be made as One-Time or Monthly Contributions.
The donor confirms that the funds donated belong to them and are from legal sources.
Zam Mission reserves the right to allocate funds where most needed unless specified otherwise.
3. Privacy
Donor information will remain confidential and will not be sold or shared with third parties except as required by law.
4. Changes to Terms
Zam Mission reserves the right to modify these Terms & Conditions at any time without prior notice.
5. Contact Information
For any queries regarding donations or policies:
Email: zammissioncharitabletrust@gmail.com
Contact: 8779559196 / 7506069461